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Cancellation Policy

Sensedebelle seek your kind understanding on our policy pertaining to cancellation of appointments.

There will be a reminder text to all clients one day before the appointment. Kindly inform us should you need to reschedule your appointment.

  • Please note that if an appointment is late by more than 30 minutes, treatment session will be considered as cancelled and completed as a charged session.
  • Please note that for cancellations or changes in appointments, a minimum of 24 hours’ notice is required to avoid being charged in full for any scheduled appointment not attended.

Punctuality

Sensedebelle respects our clients’ time and as a form of courtesy to all of our clients, treatments will end at the scheduled timings. Kindly be punctual to avoid shortening of your treatment time and arrival of five minutes before scheduled timing is greatly appreciated.

Health Conditions

Please advise us of any health conditions, allergies or injuries which could affect your choice of treatment when making your reservations and prior to treatment sessions.

Valuables

All clients are encouraged not to bring any valuables during the day of treatment as Sensedebelle and management will not be liable for any loss of property and belongings.

Refunds

All purchases are non-refundable, non-exchangeable and non-transferable.